We believe that it’s the customer service we offer on every single journey that sets us apart from the rest. We pride ourselves on great customer service and we always try to offer the level of service we would expect ourselves. Whether it’s an airport transfer, a day trip or a night out, we always strive to be the best. Don’t take our word for it… we don’t filter our reviews so what you see is what you get.
Kind words from kind people who appreciate great customer service
A really good experience all round, from the initial contact with Ceri in the office to Phil and Rob looking after us on the day. Everything was friendly and efficient, and we will definitely book Lancaster Minibuses again next time we have an outing!read more
Exceptional service. The booking and the pick ups were very efficient. We had a run to manchester airport and back outward with phil and return with nick. Phil drew the short straw with a 03.15 pick up! Nick was kind enough to supply some water for us. The buses themselves are very clean and were decorated with xmas lights/ tinsel.cery( yes it’s kerry) was very caring and understanding to our needs considering i kept asking questions regarding our party of 7. Would definitely use them again.read more
Would recommend 100%, they were great..
I can't recommend Lancaster Minibuses enough. The service was excellent from start to finish. Andrew was our driver and he was brilliant. Courteous, prompt and good fun! Thank you! 😃
Ann Marie Richardson
Lancaster Minibuses the staff was very nice and helpful
great service A***** highly recommended
Provided a transfer for a group of us at the last minute and made it so easy! Great price too
Bruce Ace Eccleshall
Friendly helpful lovely staff,especially booking team. Thanks
Lucy Marie Cowell
used lancaster minibuses this weekend to get part of my sisters hen party to york. stress free organising and a lovely driver. would definitely use this company again!!
Excellent service, early on both pickups, cheap prices and would certainly use again.
Great service, easy to contact and quick to respond. Excellent price aswell would definitely use again
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